Frequently Asked Questions
General Services
Q: What services do you offer?
A: We specialize in residential garage door repairs, installations, replacements, upgrades, and maintenance. This includes spring repairs and replacements, opener repairs, cable and overhead fixes, and complete system overhauls.
Q: Do you service both residential and commercial garage doors?
A: Yes, we provide expert garage door services for residential homes and can provide limited commercial services based on dimensions and style of properties. We cannot service roll-up style commercial doors.
Q: Are you a locally-owned company?
A: Yes! We are a locally-owned and operated company serving the Denver Metro Area since 1989. Our technicians are not paid by commission and we offer up-front and flat-rate pricing on most of our services, so you know you are getting only what you need without any hidden fees or costs.
Garage Door Repairs
Q: How do I know if my garage door needs repair or replacement?
A: If your garage door is noisy, slow, unbalanced, or not functioning properly, it may need repair. If it’s older, damaged, or has ongoing issues, replacement might be the better long-term solution. Call to discuss the symptoms of your garage door system to help us determine if you need a repair or replacement.
Q: Can you repair a broken garage door spring?
Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.Q: What should I do if my garage door won’t open or close?
A: First, check the power source and remote batteries. If it still won’t work, give us a call—this could be due to a broken spring, misaligned sensors, or a malfunctioning opener.
Garage Door Installation & Replacement
Q: How long does a garage door installation take?
A: Most installations can be completed within a few hours. Custom doors or more complex systems may take a little longer, and we'll always give you a clear timeline upfront.
Q: Can I customize my new garage door?
A: Yes! We offer a wide range of styles, materials, colors, and window options to match your home’s look and your preferences. We use doors manufactured in America with quality materials and components. Depending on the options you choose, we can often have a new garage door installed within 2 weeks of your initial estimate appointment. We also provide FREE estimate appointments for garage door replacement projects as we understand that you may want to get quotes from several companies. We’re pretty confident we can match or even beat many of our competitors and still provide you with quality products and workmanship!
Q: Do you remove and dispose of my old garage door?
A: Yes, we take care of the removal and proper disposal of your old garage door as part of our installation service.
Garage Door Openers & Accessories
Q: Do you install and repair garage door openers?
A: Yes, we install, repair, and replace all types of garage door openers, including smart openers with remote access. We are a LiftMaster dealer, but we can service all other major brands and manufacturers.
Q: Can I control my garage door with my smartphone?
A: Absolutely. We offer smart garage door opener upgrades that allow you to open, close, and monitor your garage from anywhere using your mobile device.
Maintenance & Safety
Q: How often should I service my garage door?
A: We recommend a professional tune-up at least once a year to keep your door operating safely and efficiently.
Q: Are your repairs and installations covered by a warranty?
A: Yes, we stand behind our work with warranties on parts and labor. Specific coverage details vary depending on the service—just ask!
Scheduling & Pricing
Q: How do I schedule a service?
A: You can call us directly or use the contact form on our website to request service. We offer flexible scheduling and fast response times.
Q: Do you offer free estimates?
A: Yes, we provide free estimates for all new installations and many repair jobs.
Q: What forms of payment do you accept?
A: We accept most major credit cards, checks, and cash. Financing options may also be available—contact us for details.
